Ordering terms

Updated November 10, 2026

Pre-orders

Whole pies are made to order. Give us at least two business days to prep (the counter is open Tuesday through Friday), and pick up during counter hours on the day you chose. If you can't make it, call us at (205) 755-7854 as soon as you can and we'll work it out.

Prices

Online prices are for pre-orders. Prices in The Pie Room are shown on each case and on our live Pie Room page and may differ.

Shipping

We ship coffee, shirts, and tumblers within the United States. Pies are pickup only.

Refunds

If something isn't right, tell us within a day and we'll make it right.

Allergies

Our kitchen handles nuts, wheat, dairy, eggs, and peanuts. Gluten-free pecan pie is made without wheat flour but in a kitchen that uses it.